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OMPHILE PEST SOLUTIONS

Cookie Policy

Last Updated: March 2026

About This Policy

This Cookie Policy explains how Omphile Pest Solutions ('we', 'us', or 'our') uses cookies and similar tracking technologies on our website. We are committed to transparency and your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you. Some cookies are essential for the website to function, while others are used to understand how visitors interact with the site.

2. How We Use Analytics — Umami

We use Umami Analytics to understand how visitors use our website. Umami is a privacy-focused, open-source analytics platform that is fully compliant with POPIA, GDPR, and PECR.

Why Umami is privacy-friendly: ✓ Does not use cookies or store any personal information ✓ Does not collect IP addresses or fingerprint users ✓ Data is fully anonymised and cannot identify you as an individual ✓ No cross-site tracking or sharing with third parties ✓ Compliant with POPIA, GDPR, CCPA, and PECR

Because Umami does not use cookies and collects no personal data, no cookie consent banner is required for analytics on our website. We still maintain this policy to be fully transparent with our visitors.

3. Types of Cookies We Use

Cookie Type Purpose Duration Required
Essential Basic website functionality Session Yes
Analytics None (Umami is cookieless) N/A N/A
Marketing None — we do not use marketing cookies N/A N/A

4. Managing Cookies

Since Umami Analytics does not use cookies, there are no analytics cookies to manage or opt out of. Essential cookies required for the website to function cannot be disabled through browser settings without affecting website functionality. Most web browsers allow you to control cookies through browser settings. Please refer to your browser's help documentation to learn how to manage cookies:

• Google Chrome: Settings → Privacy and Security → Cookies • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data • Safari: Preferences → Privacy → Cookies and website data • Microsoft Edge: Settings → Cookies and site permissions

5. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA) No. 4 of 2013, you have the right to: • Know what personal information we hold about you • Request correction of inaccurate personal information • Request deletion of your personal information • Object to the processing of your personal information • Lodge a complaint with the Information Regulator of South Africa Since Umami does not collect or store personal information about visitors, exercising these rights in relation to analytics is not applicable. For any other personal data we may hold (such as enquiry or booking information), contact us directly.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Cookie Policy or how we handle data, please contact our Information Officer:

Omphile Pest Solutions Information Officer: info@omphilepestsolutions.co.za Phone: [Phone Number] Address: [Business Address], South Africa
Information Regulator of South Africa If you believe we have not handled your personal information appropriately, you may lodge a complaint with the Information Regulator at: inforeg.org.za